Mortgagee Sales Specialists (Ron Yang and Zoran Farac, licensed salespersons at Harcourts Property Ventures Real Estate Ltd) is committed to protecting the privacy of individuals whose personal information we collect and hold. This policy explains how we handle your personal information in accordance with the Privacy Act 2020 (New Zealand).
Information We Collect
We may collect the following types of personal information:
- Name, phone number, and email address when you contact us via our website, phone, or email
- Information you provide through our contact form, including your role (lender, buyer, property owner) and the nature of your enquiry
- Property-related information relevant to a sale or enquiry
- Any other information you choose to provide to us
How We Use Your Information
We use the personal information we collect for the following purposes:
- Responding to your enquiry or request
- Providing real estate services, including property marketing, sale management, and settlement coordination
- Communicating with you about properties, services, or matters relevant to your enquiry
- Meeting our legal and regulatory obligations under the Real Estate Agents Act 2008 and related legislation
How We Store and Protect Your Information
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure. Contact form submissions are processed through Netlify and delivered to our team email. We do not store credit card or payment information.
Sharing Your Information
We do not sell, rent, or trade your personal information. We may share your information with:
- Harcourts Property Ventures Real Estate Ltd (our licensed agency) as required for real estate transactions
- Solicitors, lenders, or other parties directly involved in a property transaction you are part of
- Government or regulatory bodies when required by law
Your Rights
Under the Privacy Act 2020, you have the right to access and request correction of any personal information we hold about you. To make a request, please contact us using the details below.
Cookies and Website Analytics
To understand how visitors use our website and to improve it, we use two third-party analytics tools:
- Google Analytics 4 — collects anonymous, aggregated data such as pages viewed, how you arrived at the site, approximate location (city/region), device type, and which links you click. This helps us see what content is useful and how people find us. Google Analytics uses cookies; IP addresses are not stored by Google Analytics 4.
- Microsoft Clarity — provides aggregated heatmaps and may record anonymised interaction sessions (mouse movement, scrolling and clicks) so we can spot and fix confusing parts of the site. Text you type, including anything entered into forms, is automatically masked and not captured.
We do not sell this data, use it for advertising, or attempt to identify you personally from it. You can opt out of Google Analytics across all websites by installing the Google Analytics Opt-out Browser Add-on, and most browsers let you block or delete cookies in their settings.
Contact Us
If you have questions about this privacy policy or wish to make a privacy request, please contact:
Ron Yang | 021 885 998 | ron.yang@harcourts.co.nz
Zoran Farac | 021 175 0075 | zoran.farac@harcourts.co.nz
Last updated: June 2026